​SENIOR PROGRAM CONTROL OFFICER    |   Jul-14 to Oct-14

OLG - Toronto, Ontario, Canada (Short Term r Contract)

Program Coordinator on Vertical Program with Seven Projects within and with Resources in Canada.

• Ensured project control procedures and policies within a number of unrelated large complex project(s) or a program are executed, appropriate and functioning according to Technology’s project performance standards.

• Develop, consolidate and reconcile management and resource allocation reports.  Update project repository ensuring version control.

• Tracked progress and make decisions / recommendations on response plans for risks, resolution plans for issues and results on action items and make decisions on required escalation.

• IT Project Office/Administration--Knowledge of and experience with maintaining a central repository of project competencies, plans, reports and history to provide a knowledge center for project managers.

• IT Project Management--Knowledge of and experience with tools and techniques for planning, organizing, monitoring and controlling it projects.

 

PROGRAM COORDINATOR & PCO   |  JAN-13 to Apr-14
Short Team Contracts for Various Agencies.

• Ensure project control procedures and policies within a program of related projects are executed.

• Involved in a global roll out of PMO Governance and Processes across the Business.

• Assist in maintaining project schedules.

• Develop and maintain issue logs.

• Maintain project repositories of documents. Prepare documents for various recurring meetings including minutes, issue logs etc.

• Develop presentation documentation as required for project teams.

• Develop consolidate program status reports.

• Manage relationships and all activities with all required partners (business, TS Finance, program PMO, TS project teams, external partners) related to program one-time and on-going financials (prepare budget, forecasts and actuals).

• Utilize project management software for development and distribution of comprehensive set of monthly, weekly and ad hoc project financial reporting to a variety of program stakeholders (including templates for use by other project members).

• Work closely with TS Finance to provide necessary detailed financial data to support the forecasting and tracking of capitalization and amortization.

•  Manage all financial status meetings for the program. Provide support for invoice processing. Manage process for all required updates to internal financial management tracking tools (e.g. EPM, Carpe Diem).

• Manage reporting and tracking for resource utilization.

• Exercise discretion in managing correspondence and information, escalating issues where appropriate.

• Act as central point of communication for core team members, management, business partners and other stakeholders on  program, organization and platform issues.

• Knowledge and experience in maintaining a central repository of  project plans, reports, competencies etc.

• Created and maintain a PMO environment while building policies and procedures for Project Management Office.

• Implement, Create, Maintain within MS Enterprise Project Management (EPM) with the Project Management Office and the Project Managers.

• Create, update and maintain project schedules with new and changed work packages and tasks/assignments received from Project.

• Facilitate/assist in ensuring all project start up and close off administrative tasks are completed and in web depository.

• Manage financial tracking process, monitoring and maintaining records and updating monthly spreadsheets to track and forecast all project expenses.

• Assist in facilitating all status meetings, responsible for coordination, booking, monitoring attendance, distributing materials, taking meeting minutes etc.

• Prepare monthly management project reporting (financial and other), and reconcile this to monthly financial records, often under tight deadlines.

• Assist Project Managers, Team Leaders on medium/large projects with the development of new work packages, plans and schedules.

• Ensure tracking and measurement to budget and schedule, coordinating the preparation of latest estimates for financial reporting.

• Research, Coordinate, design & upload to folders (the past three years of documents) into the HRT Sharepoint web depository.

• Develop and/or maintain an electronic source for all business/technology documents related to the initiatives/projects.

• Assist in the development of materials for presentations to various Stakeholder groups, including Steering Committee.

• Monitor and reconcile allocation of resources to project with resource effort actually spent working on project tasks.

• Provide day-to-day support for the Development Manager and Director of Development.

• Created and maintained Sharepoint Management Review logs and linked to PM Review forms.

• Ensure project plan is updated to enable tracking and reporting of 100 project progress.

• Ensure that dependencies and links within and with other schedules are established correctly.

• Follow-up on outstanding work packages, tasks and their integration into the project schedules.

• Maintain the filing system of all Project related documents.

• Track and set up deliverable process (Warranty and Sign-off, documentation).

 

PROGRAM COORDINATOR / ADMINISTRATOR   |   Jan-12 to Dec-12

CIBC (Canadian Imperial Bank of Commerce) Toronto, Ontario, Canada (One Year Contract)

Program Coordinator along with  Seven Projects with Resources in Canada, USA and Hong Kong.

• Ensured project control procedures and policies within a number of unrelated large complex project(s) or a program are executed, appropriate and functioning according to Technology’s project performance standards.

• Facilitated the development, implement and update Work Breakdown Structures.  Develop, manage and control schedules by updating and making mitigation decisions as appropriate.

• Develop, consolidate and reconcile management and resource allocation reports.  Update project repository ensuring version control.

• Tracked progress and make decisions / recommendations on response plans for risks, resolution plans for issues and results on action items and make decisions on required escalation.

• Tracked and reconcile financials ensuring resolution of anomalies, update and reconcile latest estimates ensuring actuals to plan, make decisions and recommendations escalating as appropriate.

• Ensured projects for which they are responsible meet the requirements of CIBC’s standards, policies, and procedures.

• Ensured that all necessary risk assessments and risk assessment processes are carried out at the appropriate time (Architecture, Governance, Security Threat Risk Assessment, Operational Gating).

• Oral Communications--Ability to express oneself and communicate with others verbally; recognizing that verbal communication is more than just language - it includes tone, style and structure.

• IT Project Office/Administration--Knowledge of and experience with maintaining a central repository of project competencies, plans, reports and history to provide a knowledge center for project managers.

• IT Project Management--Knowledge of and experience with tools and techniques for planning, organizing, monitoring and controlling it projects.

• IT Project Control and Reporting--Knowledge of and experience with monitoring the vital signs of an it project, and managing its progress and delivery schedule. Problem Solving--Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems.

• Interpersonal Relationships--Knowledge of approaches, tools and techniques for working with individuals and groups in a constructive and collaborative manner.

• Presentations--Ability to present information to groups with the appropriate degree of formality.

• Decision Making and Critical Thinking--Knowledge of tools and techniques for effective use of a broad range of factors, assumptions, frameworks and perspectives when solving problems.

• Change Control--Knowledge of and experience with effectively managing changes to the production environment and technology-based assets of the organization (e.g., application software, production databases, operating systems software, hardware.

• Written Communications--Ability to produce a variety of business documents that demonstrate command of language, clarity of thought and orderliness of presentation

• Contacts on all levels of the Project or program executives/management in Business and Technology to exchange/obtain information in support of the Senior/Project Director.

• Analyzing actual and forecast financials to reconcile data, investigating information from multiple sources to correct and account for deviations.  Making corrections and escalate as appropriate.

 

PROJECT CONTROL OFFICER   |   Jun-11 to Oct-11 

Scotia Capital, Toronto, Canada

• Working directly for the VP and Program Manager. 

• Responsible for the coordination of a $25 million budget, which included mostly infrastructure and external application development projects.

• Follow-up on outstanding work packages, tasks and their integration into the project schedules.

• Develop and/or maintain an electronic source for all business/technology documents related to the initiatives/projects.

• Maintain and track Change Control/Request Logs, Issues, Risk and Action/Decision Logs.

• Six Months contract due to restructuring.

 

PROGRAM COORDINATOR - ADMIN / Project Control Officer  |  Jun-10 to May-11
Working with various agencies on short term contracts in between contracts.

PROJECT CONTROL OFFICER     |  Feb.10-Jun-10
TD Securities, Toronto
Working directly for the PMO and Program / Project Manager.

• Ensure that dependencies and links within and with other schedules are established correctly.

• Follow-up on outstanding work packages, tasks and their integration into the project schedules.

• Develop and/or maintain an electronic source for all business/technology documents related to the initiatives/projects.

• Maintain the filing system of all Project related documents.

• Track and set up deliverable process (sign-off, documentation).

• Maintain and track Change Control/Request Logs, Issues, Risk and Action/Decision Logs.

 

PROGRAM COORDINATOR / PROJECT CONTROL OFFICER  | Aug-07 to Feb-08
RBC Insurance; 6880 Financial Drive, Mississauga
Working directly for the PMO and Program Support Manager.

• Create, update and maintain project schedules with new and changed work packages and tasks/assignments received from Project Managers and Team Leaders.

• Involved in a global roll-out of PMO Governance and Processes across the Business.

• Ensure that dependencies and links within and with other schedules are established correctly.

• Follow-up on outstanding work packages, tasks and their integration into the project schedules.

• Develop and/or maintain an electronic source for all business/technology documents related to the initiatives/projects.

• Maintain the filing system of all Project related documents.

• Track and set up deliverable process (sign-off, documentation).

• Log and control change request. Maintain and track change logs.

• Monitor and reconcile allocation of resources to project with resource effort actually spent working on project tasks.

 

PROJECT CONTROL OFFICER   |  Sep-06 to Jun-07
MANULIFE FINANCIAL: 200 Bloor Street East, Toronto, Ontario, Canada
Working directly for the PMO and Senior Vice President and the Project Team.

• Responsible for the coordination of a $25 million budget, which included mostly infrastructure and external application development projects.

• Supported the Program for on the initiative to roll out Trading Floor globally.

• Create, update and maintain project schedules with new and changed work packages and tasks/assignments received from Project Managers.

• Follow-up on outstanding work packages, tasks and their integration into the project schedules.

• Develop and/or maintain an electronic source for all business/technology documents related to the initiatives/projects.

• Maintain the filing system of all Project related documents.

• Track and set up deliverable process (sign-off, documentation).

 

PROJECT COORDINATOR (SAP Project)  |  Nov-05 to Jun-06

GLOBE & MAIL, (Bell Globemedia) 444 Front Street West, Toronto.

• Create, update and maintain project schedules with new and changed work packages and tasks/assignments received from the two SAP Project Managers and Team Leaders.

• Supported the Program Management Office for a large initiative to roll out SAP globally.

• Ensure that dependencies and links within and with other schedules are established correctly.

• Follow-up on outstanding work packages, tasks and their integration into the project schedules.

• Develop and/or maintain an electronic source for all business/technology documents related to the initiatives/projects.

• Maintain the filing system of all Project related documents.

 

PROJECT CONTROL OFFICER   |   Mar-05 to Sep-05
CIBC Insurance - CCIP Project, 3 Robert Speck Parkway, Mississauga.

• Create and maintain a PMO environment while building policies and procedures for Project Management Office at the Field Office.

• MS Enterprise Project Management (EPM) with the Project Management Office and the Project Manager

• Supported and coordinated the initiative to roll out globally.

• Working independently, responsible for control and co-ordination of all projects' plans, taking initiative to identify obvious conflicts.

• Manager; Track and set up deliverable process (sign-off, documentation).

• Log and control change request. Maintain and track change logs.

• Responsible documenting and tracking all risks and issues, action items.

• Manage, track and set-up deliverable processes ie: sign-off, documentation.

• Responsible for documenting and tracking all risks and issues, action items.

• Ensure tracking and measurement to budget and schedule, coordinating the preparation of latest estimates for financial reporting.

• Prepare monthly management project reporting (financial and other), and reconcile this to monthly financial records, often under tight deadlines.

• Assist Project Managers, Team Leaders on medium/large projects with the development of new work packages, plans and schedules.

 

COORDINATOR / EXECUTIVE ADMINISTRATIVE ASSISTANT  |  Nov-03 to Mar-05
Working for various companies in a temporary and contract position, in Oakville, Mississauga & Toronto Area.

FOUNDER / EVENT COORDINATOR  |  Feb-02 to Oct-03
Eventsnorth.com, Sudbury, Ontario

• Create and maintain a PMO environment while building policies and procedures for eventsnorth.com at the Field Office.

• Administration, Secretarial, Organizing, Coordinating and managing special events.

 

FREELANCE CONTRACT – ADMINISTRATOR and PCO   | Apr-99 to Dec-01
Various temp companies: (Hunt Personnel, CSA, & Bell Canada, etc)

 

ADMINISTRATIVE SERVICES COORDINATOR   |  Sep-97 to Mar-99
Ontario Hydro/Ontario Power Generation, Toronto

• SAP/EWMS/COORINATOR (WP Operator III)

• ADMINISTRATIVE COORDINATOR – Genco (EDMS) Information Technology Manager

PROJECT COORDINATOR – Office Administration   |  Jul-92 to Aug-97
Working at various temporary placement agencies in the Toronto and Mississauga Area.

• Contract Administrator at IT Dept. Noranda Metalurgy Inc.

• Bankruptcy & Payout Administrator at Deloitte & Touche, Toronto

• Property Manger/Office Manger at Switzer Property Management

EXECUTIVE DIRECTOR - Administrator    |  Oct.-91 to Jun-92

• Café Ontario (Canadian Association of Family Enterprises) Toronto

FREELANCE CONTRACT – ADMINISTRATOR and PCO    |  Oct-78 to Sep-91
Various temporary agencies in the Toronto and Mississauga Area

• CLASSIFIED ADS Sales Rep – Metroland Publishing (Mississauga News)

• EXECUTIVE COORDINATOR – Minpro Mining Company

• EVENT COORDINATOR/Manager – Various Companies in Banff Alberta and Vancouver, BC.

COMPUTER TAPES LIBRARIAN   |  May-76 to Sep-78

• Bell Canada at the Bramalea Data Centre, Bramalea, Ontario, Canada.

REGISTRATION POSTAL CLERK SIX - COORDINATOR    |  May-74  to Apr-76
Toronto AMF Postal Facility, Lester B. Pearson International Airport, Mississauga, Ontario, Canada.

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